Exeprience : 1-2 Years
Salary: ₹25,000.00 – ₹28,000.00 Per Month
ROLES AND Responsibilities: Semi voice process (Chat / Inbound calls) Resolving customers queries and issues related to the products and services via chat or voice platform. Regular following up with the customer. Contacting existing customers as well as prospective customers Maintaining the database of the customers on a regular basis Obtaining customer information and other relevant data Suggesting solutions based on customer’s needs and requirements
Candidate should be Target oriented, and shall be responsible for achieving weekly/monthly KPI. Proficient in MS Office.
Desired Candidate Profile Bachelor’s degree in any stream At least 1- 2 years of experience required in Customer support Department. Great interpersonal skills. Should be well versed in English, Kannada and Hindi. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks Outstanding problem-solving skills Hard-working individual Ability to handle pressure Job Types: Full-time, Regular / Permanent Salary: ₹25,000.00 – ₹28,000.00 per month
Call center jobs in Bangalore, particularly in areas like HSR Layout, present various advantages that make them appealing for job seekers. The call center industry in Bangalore is thriving, with numerous companies seeking customer service representatives. This demand translates into a plethora of job openings, making it easier for candidates to find employment. Many positions offer performance-based incentives and comprehensive benefits packages, including health insurance and provident funds, which enhance the overall compensation. Working in a call center allows individuals to develop crucial skills such as communication, problem-solving, and customer service. These skills are transferable and beneficial for career advancement within the industry or in other fields.
